Outstanding.com -domain name registration FAQ

What is a domain name?
A domain name is simply a system for providing a human-memorable name for a particular computer on the Internet, in essence your online identity. It is the address your customers use to find information about your products and services on the web. Simply speaking, computers have numerical addresses, sort of like a phone number. The domain name system provides a translation from a name to the appropriate number (sort of a directory assistance for the Internet). Domain names allow Internet users to type in a name, to identify a specific numeric Internet Protocol (IP) address. The purpose of domain names is to allow users connected to the Internet the ability to find web sites without having to memorize the long, numerical (IP) addresses that actually locate the computers or servers on the Internet. For example, www.outstanding.info is much easier to type and remember than 216.148.221.150.
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Why do I want a domain name?
There are several advantages to having a domain name: Your web service and e-mail addresses can be consistent (e.g., www.outstanding.info and me@outstanding.info). A domain name is shorter and more memorable than a URL under your ISP's domain name e.g., www.outstanding.info vs. www.anotherlong-absurd-bannersite.com/outstanding/.../) Most importantly: You have the freedom to move your web hosting and e-mail at will from one Internet Service Provider to another without having to change your URL and email addresses. If your URL is www.anotherlong-absurd-bannersite.com/outstanding/.../, you have to be a customer of www.anotherlong-absurd-bannersite.com. If you become unhappy with the service you are getting and want to switch, you'll have to change your URL and email, throwing away all the work you did you publicize the first ones. If you have your own domain name, you're not stuck (more about this in the domain management FAQ).
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What are the fees to register a domain name?
The pricing structure of OUTSTANDING.COM starts at a flat $14.95 per year for all domain extensions (com,info,net,org,biz). The price includes all fees associated with registering your domain name including internic fees and parking fees.
Our retail prices are as follows:

TLD	Registeration Price for 1 year	Renewal Price	Transfer Price
.com	$ 14.95	$ 14.95	$ 14.95
.net	$ 14.95	$ 14.95	$ 14.95
.info	$ 14.95	$ 14.95	$ 14.95
.org	$ 14.95	$ 14.95	$ 14.95
.biz	$ 14.95	$ 14.95	$ 14.95
.us	$ 14.95	$ 14.95	$ 14.95

* Registering a domain for a period of two (2) years saves you money

If there's a domain you'd like to check availability for, you should enter it into the searchbox on our website. If it's available, click the checkout button and go through the registration process. The first time you register a name with OUTSTANDING.COM , you'll need to set up an account with a username and password. This is how you will get access to your domains later. You may specify whatever username and password you'd like, as long as it has not been taken by another applicant. If your username has been taken, you will have to specify another username. Continue on through the registration process, and your name will be submitted. You will get a confirmation email at the email address you've chosen. You will also receive all email correspondence through that email address, as well. If you have any other questions, just let us know. email support@outstanding.info Volume discounts are also available. e-mail: bulk@outstanding.info for pricing
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Why are your fees so low?
OUTSTANDING.COM is a Wholesale Registrar. Our commitment to low prices reflects both volume savings, as well as the efficiency of our leading-edge automated technology. We pride ourselves on providing competitive prices as well as superior customer service.
Just compare our pricing structure with the three leading domain registrars:

Registrars name	Price per domain
Netsol.com	$ 35.00
Register.com	$ 35.00
Enom.com	$ 29.95
Outstanding.com *	$ 14.95

* OUTSTANDING.COM's prices are 50% less than the rest
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What does it mean to "Register" a domain name?
There is a central registry of all domain names on the Internet. For your domain name to become a part of the registry, your domain name needs to be added to that registry. "Registering" a domain name means you are associated with that domain name for the period of the registration. "Registering" a name means you own it, and no one else can register that exact same name!
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Who should register a domain name?
Anyone thinking about establishing a presence on the Internet should register a domain name. You don't have to utilize it right away, but you can reserve it for your future use. Domains are being registered at the rate of 1,000,000 per month.
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How long does the registration process take?
OUTSTANDING.COM 's application process takes less than two minutes to complete. All registrations take place in real time- once your application has been processed and approved, your name is registered.
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Is it possible for someone to register my domain after I have registered it?
No. The availability of .com, , .info, .net , .org and .biz domain names is verified through a central registry system. This system prevents a domain name that is successfully registered from being registered by another person or entity. The Outstanding.com registration and processing system updates the central registry in real time.
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What methods of payment does OUTSTANDING.COM accept?
OUTSTANDING.COM accepts all major credit cards: Visa®, MasterCard®, American Express® or Discover®. If you don't have a credit card, you can prepay for your domains via cashiers check or money order. (for more about this email: billing@outstanding.info)
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If a domain name is already registered, can I find out who owns the name?
Yes. If you check the availability of a domain name and it is already registered, click on the whois search link. This will display the contact information associated with a registered domain name.
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Who do I contact for additional assistance?
If you have any questions or comments you can email us at support@outstanding.info. Since we incorporate your ideas and suggestions, your comments are always welcome.
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I've got my domain name, now what?
There are many uses for your new domain name. Some people want to have a personal or business website; others want to establish an email address; and still others want to hold onto their domain for future use or sale. If you would like to have a Website, contact support@outstanding.info or simply contact your Web hosting company or Internet Service Provider (ISP). They will build your Website and supply you with their Domain Name Server Information (DNS info). Then, visit OUTSTANDING.COM and enter the DNS information in the "Manage" section. Within 24-48 hours after you enter the DNS info., your new Website will be accessible to anyone in the world. It's that simple! If you would like to establish an email account, your Internet Service Provider (ISP) will give you their DNS info. Simply go to OUTSTANDING.COM and enter the DNS info in the "Manage" section of the web site. Your ISP can then route email sent to your new domain to either a new or existing mail box on their servers. If you would like to resell your domain name, you may transfer the domain to a new buyer by using the "Ownership Change" form in the "Manage" section of the Website.
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I own a new domain, but when I type it into my browser, nothing comes up.
A domain name is not a website. It's simply an address someone uses to find a website. If you would like to have a website contact webservices@outstanding.info or, you can contact a web design or hosting company. After they build you a Website, you can enter their Domain Name Server Info (DNS Info) by clicking on the outstanding.info"Manage" link. Within 24-48 hours after you enter the DNS info, your new Website will be accessible to anyone in the world to see, including you!
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I want to register a domain, but it's not available, even though it's expired.
Domains that expire at OUTSTANDING.COM are released after their term expires. Please remember when looking at a domain's expiration date that the format is Month/Day/Year- MM/DD/YEAR. Domains that expire at another registrar are subject to their own policies. They do vary from registrar to registrar, however, there are some consistencies. There is usually a grace period, and then a period when the domain is "on hold"- where nobody can do anything with it. Generally, you will need to give a domain at least 30 days from the time of expiration to be released. You cannot put in any kind of "pre-claim" on the name. You'll have to wait until it is released by the registrar, and then register it manually. Lately, Network Solutions has adopted the policy of not releasing domain names. If a name expires at Network Solutions, they will require it to be re-registered at NSI. For a registrar's specific release policy, you should contact the registrar that owns the name. You can find out who is the registrar for a specific name by entering the name into the central database search engine at http://www.internic.net/whois.html.
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I tried to register/transfer a domain, and it didn't go through, was it charged?
When you attempt to make a purchase in our credit card system, we "authorize" funds on your credit card. This is not a charge, but a test to see if you have the funds available for the purchase. After the authorization returns a result of sufficient funds, we attempt to register the domain(s). If the domain registration fails for any reason, there will be a void that accompanies the attempted charge. The net result is that there will be no charge that posts to your account. There is still, though, that authorization on your credit card. This authorization looks like a charge, and will reduce your available credit, but will expire on its own within a few days on most cards. Some card systems, notably debit cards and PayPal cards (because they both deal with your bank account) hang on to authorizations longer. You should contact your credit provider for the specific authorization policy. It is for this reason that we recommend contacting technical support if you are having trouble registering a domain. If you continue to submit time after time, you will rack up a large number of authorizations, and may run out of available credit or freeze your account. You may even cause your credit card company to suspect fraud, and they will put a hold on your card.
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What is a CVV2 number?
CVV2 is a security measure we require for all transactions. Since a CVV2 number is listed on your credit card, but is not stored anywhere, the only way to know the correct CVV2 number for your credit card is to physically have possession of the card itself. All VISA, MasterCard and American Express cards made in America in the past 5 years or so have a CVV2 number, while those in Europe and Asia will be joining the CVV2 program shortly. If you have any other questions about your CVV2 number, please contact your bank or credit card issuer.
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